Contact

If your order contains incorrect, damaged, or missing items, please contact us within 7 days of receiving your package.

Any requests submitted after this 7-day period will not be accepted.

Important: Please first contact us via email at yunto733@gmail.com.

In your email, please provide the following information:

1. Your order number.

2. Screenshots of any unboxing live stream (if applicable).

3. An unboxing video (if available).

4. Clear photos of the damaged item(s).

Once we receive this information, we will be happy to provide you with a solution.

📞 Customer Service Hours (GMT+8):
Monday to Sunday: 10:00 AM to 7:00 PM
Closed every Tuesday.
For urgent inquiries, please leave a message and we will respond as soon as possible.